Effective Date: April 1st, 2024
EFOIL X (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and SMS communications.
1. Information We Collect
We may collect the following types of information when you visit our website, book services, or communicate with us:
- Personal Information: Name, phone number, email, billing details, booking preferences.
- Payment Information: Processed securely through third-party providers; we do not store full payment card details.
- Usage Data: Device type, browser, IP address, and pages visited.
- SMS Consent Data: Records of opt-in and opt-out choices for text messaging.
2. How We Use Information
We use the information we collect for purposes including:
- Confirming and managing bookings for lessons, rentals, demos, and Flite Parties.
- Sending service and repair updates.
- Delivering invoices, receipts, and account notifications.
- Providing customer support and responding to inquiries.
- Sending SMS messages when you have provided consent (see Section 4).
- Improving website functionality and services.
3. SMS Messaging & Consent
- By providing your phone number, you may consent to receive text messages from EFOIL X regarding booking confirmations, reminders, service updates, and limited-time offers.
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP. To request help, reply HELP or contact us directly at 406.545.1515.
- Your opt-in data and consent will not be shared with third parties.
4. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
- Service providers who help us operate our business (e.g., payment processors, booking platforms).
- Partners who co-host events with us (with your consent).
- When required by law, regulation, or legal process.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience. You may disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We implement commercially reasonable safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at info@efoilx.com.
8. Contact Us
EFOIL X
Backcountry Xperiences, LLC
120 Meadows Rd
Whitefish, Montana, 59937
Phone: 406.545.1515
Email: info@efoilx.com